Cloud Computing Solutions

To remain profitable and competitive in today's business environment, enterprises must accurately track sales and resources. With that in mind, we developed our very own cloud computing solution, Selsoft TrackMe™.

Selsoft TrackMe™

Selsoft Inc. is created with the goal to provide innovative cloud based applications to support any size company on SaaS (Software as a Service) model. Our subscription based application “TrackMe” is dedicated for the real estate industry.

The case and work flow management product “TrackMe” is designed and developed to manage the tenant’s issue in any commercial and residential property. This application reduces the number of potential equipment related problems because of its proactive management of preventive maintenance issues, thus saving valuable capital required to replace or repair the existing equipment. It also increases productivity of the maintenance crew because the cases are automatically assigned to those departments for resolution.

Automatic email notifies the property manager and the team members of the department about the issue reported by Tenant, thus reducing the lag time between issue reported and issue resolved. The Service Level Agreement at each case level motivates the teams to resolve the case in a timely manner. Tenant's can report property related issues automatically via the website interface, thus reducing the number of calls to the call center for reporting the issue.

The Dashboard provides key Business Intelligence information to the upper management in monitoring and controlling their business. The product organizes the data collected and provides useful information on the equipments management for each geographical location.

Software-as-a-Service

Selsoft TrackMe Cloud was designed and developed in the Force.com environment, which means you don't have to invest in support staff, hardware, or software.

You can select our cloud solution with confidence! Selsoft TrackMe Cloud is reliable, secure, and comes with a 99.9% up-time guarantee.

Uses

Selsoft TrackMe™ Cloud is designed to solve the problem of recording business activities.

For example, if a manufacturing company wants to record warranty or after-sale service issues, they can record all service calls from customers or product defect problems by category. Within the system, issues can be assigned a priority and then delegated to the appropriate department or individual.

Managers can track how long a particular problem takes to get solved, where or if more problems are occurring, what departments are involved, or determine the root cause of the problem.

This cloud application can be used by all size firm in any industry. This application designed to automate defect reporting and equipment maintenance schedules.

• Information Technology - tracking defects
• Equipment inventory and maintenance
• Customizable for any domain/industry

Although little or no modification is required for use in most industries, customization services are available, if needed.

Features

Selsoft TrackMe™

• Software-as-a-Service(SaaS) model application available in subscription based
• Interfaces with Legacy systems (customization is required)
• Includes a dashboard to provide business intelligence to upper management in monitoring and controlling case and cost.
• Works with your established protocols (for example, rules can be defined for which department handle issues and in what order)

Buy Selsoft TrackMe Cloud ™